A&G Fencing Co. Terms of Service (Website + Services)
Effective Date: [January 2, 2026]
Company: A&G Fencing Co. (“A&G,” “we,” “us,” “our”)
Contact:
Phone: 267-584-8106
Email: info@agfencingco.com
These Terms of Service (“Terms”) govern your access to and use of our website and any request for estimates, proposals, scheduling, or services from A&G. By using our website, submitting a request, signing a proposal, paying an invoice/deposit, or allowing work to begin, you agree to these Terms.
If you do not agree, do not use the website or services.
1) Website Use Terms
1.1 Eligibility
You must be at least 18 years old (or the age of majority in your location) to request services.
1.2 Quotes and Information on the Website
Website content is provided for general informational purposes. Pricing, timelines, materials, and availability may change and are not guaranteed until A&G issues a written proposal/estimate and you accept it.
1.3 Prohibited Use
You agree not to:
- misuse the site, attempt unauthorized access, scrape content, or interfere with operations;
- submit false information through forms;
- use the site to transmit unlawful, harmful, or abusive material.
1.4 Intellectual Property
All website text, photos, videos, logos, and designs are owned by A&G Fencing Co or licensed to us and may not be copied or reused without written permission.
1.5 Third-Party Links
We may link to third-party sites (maps, finance options, suppliers, etc.). We are not responsible for third-party content or policies.
2) Leads, Calls, SMS, and Electronic Consent
2.1 Contact Consent (Calls/Text/Email)
When you submit your information, you consent to being contacted by A&G Fencing Co at the phone number/email you provide, including calls, emails, and text messages (including automated or prerecorded messages where permitted) for:
- estimate follow-up,
- scheduling,
- service updates,
- invoices/receipts,
- project communications.
Message and data rates may apply. You can opt out of marketing texts at any time by replying STOP. (Transactional/project texts may still be sent when necessary for service delivery.)
2.2 Marketing Emails (CAN-SPAM)
We follow U.S. commercial email rules, including providing opt-out instructions and honoring opt-out requests. Federal Trade Commission
2.3 Recording & Quality
Calls may be recorded for quality, training, and documentation where permitted by law.
3) Estimates, Proposals, and Scope of Work
3.1 Estimates Are Not Final Until Signed
Any site/phone estimate is an approximation. Final pricing requires a written proposal/Scope of Work (“SOW”) and may depend on:
- measurements and layout,
- site conditions (grade, soil, obstacles),
- permits/HOA requirements,
- material availability,
- access constraints.
3.2 Scope of Work Controls
Only items listed in the signed proposal/SOW are included. Anything not explicitly included is excluded (including removal of hidden items, concrete demolition beyond agreed posts, landscaping restoration, irrigation relocation, etc.).
3.3 Change Orders
Customer-requested changes after approval require a written Change Order and may change price and timeline. Additional work may require a deposit before proceeding.
4) Scheduling, Access, Site Conditions, and Customer Responsibilities
4.1 Site Access
You must provide safe, unobstructed access to the work area and ensure gates are unlocked and pets are secured.
4.2 Property Lines & Survey Responsibility
Unless your proposal states otherwise, you are responsible for confirming property lines and setbacks (survey, plat, markers). A&G is not responsible for boundary disputes if you do not provide accurate boundary information.
4.3 Underground Utilities & Private Lines
Public utility marking programs (e.g., 811) typically mark public utilities only. You are responsible for identifying private lines (irrigation, lighting, septic, drain fields, invisible dog fences, low-voltage wiring, etc.).
A&G Fencing Co is not liable for damage to unmarked or privately installed lines unless caused by our gross negligence or willful misconduct.
4.4 Permits and HOA
Unless stated in writing that A&G Fencing Co will obtain permits/HOA approvals, you are responsible for obtaining them. If A&G agrees to help, fees are the customer’s responsibility unless clearly included in writing.
4.5 Weather and Unforeseen Conditions
Weather, material delays, permit delays, site conditions, or safety issues may change timelines. Completion dates are good-faith estimates, not guarantees.
5) Pricing, Deposits, Payments, and Fees
5.1 Deposits
A deposit may be required to schedule work and/or order materials. Deposits may be non-refundable to the extent materials have been ordered, labor has been scheduled, or other costs have been incurred.
5.2 Payment Terms
Unless otherwise stated:
- balances are due upon milestone completion or final completion (as defined in your proposal);
- late balances may incur a late fee up to the maximum allowed by law;
- unpaid balances may result in work stoppage.
5.3 Collections & Attorney Fees
If your account becomes delinquent, you agree to pay reasonable collection costs, including attorney fees and court costs where permitted by law.
5.4 Chargebacks
You agree not to file chargebacks for authorized transactions or completed milestone work. We will provide documentation (signed proposal, photos, communications, time logs) to dispute improper chargebacks.
6) Cancellations and Rescheduling
6.1 Customer Cancellations
Cancellations must be made in writing. If you cancel after materials are ordered or labor is scheduled, you may be responsible for:
- restocking fees,
- delivery fees,
- custom material costs,
- labor/time already incurred.
6.2 Rescheduling
You may be charged a rescheduling fee if access is not provided, pets are not secured, or the site is not ready when our crew arrives.
6.3 “Click-to-Cancel” / Negative Option Note (If You Ever Offer Subscriptions)
If A&G offers recurring plans (maintenance memberships, monitoring, etc.), we will provide clear pricing, affirmative consent, and simple cancellation paths consistent with consumer protection expectations. (The FTC finalized an amended “Negative Option Rule” in 2024; parts faced court challenge in 2025so best practice remains: make cancellation easy and terms clear.) The Guardian+3Federal Trade Commission+3Federal Register+3
7) Workmanship Standards and Warranties
7.1 Workmanship Warranty (Labor)
A&G Fencing Co provides a limited workmanship warranty for [__] months/years from completion, covering defects caused by our installation. This does not cover:
- normal wear and tear,
- weather events, storms, flooding, lightning,
- shifting soil, settling, erosion,
- impact damage (vehicles, falling trees, etc.),
- modifications by others.
7.2 Materials Warranty
Material warranties (vinyl, aluminum, gates, hardware) are provided by manufacturers. A&G will assist with reasonable warranty claims, but manufacturer terms control.
7.3 Wood Fence Natural Characteristics
Wood can warp, shrink, expand, crack, or show knots and grain variation. These are natural characteristics and not necessarily defects.
8) Photos, Video, Reviews, and Portfolio Use
8.1 Project Documentation
We may take photos/video before, during, and after installation for:
- documentation,
- warranty support,
- training,
- marketing/portfolio.
8.2 Permission and Opt-Out
By default, you grant A&G Fencing Co permission to use project photos that do not reveal sensitive personal information. If you want to opt out, you must notify us in writing before work begins.
9) Safety, Damage, and Limitations of Liability
9.1 Site Safety
Construction involves hazards. Keep children and pets away from the work area. You agree to follow crew safety instructions.
9.2 Limitation of Liability
To the maximum extent permitted by law:
- A&G Fencing Co is not liable for indirect, incidental, special, consequential, or punitive damages (loss of use, lost profits, etc.).
- A&G Fencing Co’s total liability for any claim is limited to the amount you paid A&G for the specific work giving rise to the claim.
Some states do not allow certain limitations; in that case, limitations apply to the fullest extent allowed.
9.3 No Guarantee of Specific Outcomes
We do not guarantee specific outcomes beyond the written scope (e.g., noise reduction, security prevention, HOA approval unless agreed in writing, exact color match over time, etc.).
10) Indemnification
You agree to indemnify and hold harmless A&G from claims, damages, or expenses arising from:
- inaccurate property line information you provided,
- failure to disclose private utilities/obstructions,
- your breach of these Terms,
- your misuse of the website.
11) Disputes, Governing Law, and Venue
11.1 Informal Resolution First
Before filing a claim, you agree to contact us and allow 30 days to attempt resolution.
11.2 Governing Law
These Terms are governed by the laws of [State], without regard to conflict-of-law rules.
11.3 Venue
If a dispute proceeds in court, you agree to exclusive venue in Pennsylvania unless prohibited by law.
12) Updates to These Terms
We may update these Terms from time to time. The “Effective Date” above will reflect the latest version. Continued use of the website after changes means you accept the updated Terms.
13) Privacy Policy
Our Privacy Policy explains how we collect, use, and store personal information. The Privacy Policy is incorporated by reference and should be linked in your website footer.
14) Contact
Questions about these Terms:
A&G Fencing Co.
Phone: 267-584-8106
Email: info@agfencingco.com